Refund policy
No Returns & No Refunds Policy
All sales made through Alphapeps UK are final. We do not accept returns, exchanges, or offer refunds under any circumstances once an order has been placed and payment has been processed.
By completing a purchase on our website, you confirm that you have read and understood this policy and agree to these terms.
No exceptions will be made for:
- Change of mind
- Incorrect orders placed by the customer
- Products that have been opened or used
If your order arrives damaged or you believe there has been an error on our part, please contact us within 48 hours of delivery with photographic evidence, and we will review your case at our sole discretion.
For any queries, please contact us before placing your order.